HARMEN coaching, located at Laar 33A, 5674 PB, Nuenen, is responsible for the processing of personal data as shown in this privacy statement.
Personal data that we process
HARMEN processes your personal data because you use our services and / or because you provide this data to us yourself.
Below you will find an overview of the personal data that we process:
– First and last name
– Address details
– Phone number
– E-mail address
– personal goals, reports of sessions and / or conversations and other information and data that you actively provide in the context of our collaboration
– correspondence by email, sms, whats app or other media to support our cooperation
– the dates and number of hours of our collaboration
– data of your activities on our website
– Bank account number
HARMEN does not process special and / or sensitive personal data such as religion, race and / or sexual orientation.
For what purpose and on what basis we process personal data
HARMEN processes your personal data for the following purposes:
– Processing your payment
– Sending our newsletter and / or advertising brochure
– To be able to call or e-mail you if necessary to perform our services.
Processing basis consent:
– Sending our newsletter
– HARMEN analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
Automated decision making
HARMEN does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, a HARMEN employee).
How long do we keep personal data
HARMEN does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
Personal data: provided for the purchase of a product or service > As long as the relationship exists and 7 years after that > For proper execution of the service agreement and statutory retention period for the tax authorities.
Sharing of personal data with third parties
HARMEN will not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. HARMEN remains responsible for these processing operations.
Cookies, or similar techniques, that we use
HARMEN only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimise our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by HARMEN and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organisation mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to email@example.com.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
HARMEN would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
HARMEN takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or firstname.lastname@example.org.